The Grass Is Always Greener Everywhere Except Where You Stand


Hi Se7en,

Im Jake, 25 yo, Management graduate and a licensed Professional Teacher (took units in Education). Been with the industry since 2009, joined multiple companies and i considered myself as a hopper but also a high performer. Not until with my current which I’m staying for almost 1.5 years now(which is a rare feat).hahaha Been out of your blog for almost a year and a half too and It’s my first time to visit your blog again. Im sorry. ;) Now, i need your expert advise as I’m planning to resign in this Industry 1st quarter of 2014 for good.

I have several questions in mind before handing my resignation letter to them. Is there life after working in BPO? What are the possible industries that you can recommend which can be a good place to start? Do i need to declare all those job experiences I’ve had which is irrelevant to the position I’m applying in? What is the best way to defend gaps in your employment?

I need a brand new start. A totally new start without me depending on BPO/ITO. I’ll wait for your response. Thank you and more power.

Sincerely,

Jake

Hi Jake. I really appreciate the fact that you’re looking to ask questions and do research first before you file for a resignation – that is the way to go. Before I answer your questions, I’d like to ask, what was the reason why you stayed on this job for more than a year? How is your scorecard? What kind of account do you service? What is the reason why you said you need a fresh start? You also said you want one without depending on the BPO/ITO? I’m not sure what you mean there. Are you putting up a business?

I will wait for your response.

Se7en

With regard to staying on this job, Are we talking about in general or with my current? Generally speaking, its because of the high compensation and other benefits. If its about with my current, i would say an accomplishment and a challenge for staying that long. By the way, thats the longest in my 4 years next is 8 months, 5mos and others just barely after 2mos then i went awol.

Scorecard: No problem. Agent of the month for months, no tardiness and absenteeism issues.

Account: customer service for B2B account. In house. We manufacture and support our own products.

The reason why i wanted a new start because of the ff: its get boring, routinary and no longer challenging. Sorry for the term. I dunno what right term to use. I dont mean to be rude. :) I feel like my professional development is getting stagnant. No upskills training. Promotion is slow. Though my managers keep saying “you have a bright future ahead of you.” In my head Until when i will wait for promotion?

About the BPO, what i meant was i dont want to depend on working in BPO/ITO industry alone. Looking for an industry that is different where im used to.

Thanks,

Jake

Hi Jake. Thank you for visiting my blog and for leaving a comment. When I saw your post, I immediately thought that it deserved a post in my blog. There are a few issues that I’d like to respond to, and in the process, answer your question and share information to the public as well (in the most visible way).

There are four things that I noticed from your post:

1. Your perception about tenure and promotion.

2. Your personal and career development is based on your company and your leaders.

3. It’s greener on the other side of the fence.

4. Your perception about what “challenge” is.

Let me explain:

1. People tend to think that just because they’ve been holding the same position for a long time, or simply because they are good at what they do (proven by their scorecard), or if they make a lot of sacrifices in order to do more, they deserve to be promoted.This mentality is wrong. Being good at what you do or exceeding your scorecard’s expectation does not make you a promotion-material, it simply confirms that you’re good at what you do, period.  Getting promoted is an entirely different ball game. You need to exhibit the qualities, skills, and competencies of a leader and a manager (if you’re asking yourself what these qualities, skills, and competencies are, it means you’re not yet ready to be promoted).

2. A lot of people think that their personal growth within the company and in their career is largely dependent on the company and it’s leaders. This, too, is wrong. A person who is interested to become a leader (and to get promoted) will not wait for the company to provide him the training or exposure. He researches, he watches videos on leaderships, he discovers the principles, skills, and competencies and then lives them. This makes him a viable candidate, as a result, the company notices that he exhibits the skills, thus, making them  perceive that he is ready for the next level.

3. Many people tend to think that they need to start over in order to achieve a career, when they do, they realize later that there is another pasture with a greener grass, so they find themselves hopping from one valley to another. This is wrong. The problem? The grass is ALWAYS greener everywhere except where you stand. What they achieve isn’t advancement, it’s called the ‘pabarya-barya mentality”. What they fail to realize is this: if you stay, you establish a career, then tenure, achievement, satisfaction, success, and money follows.

4. Finally, a lot of people think that since they have achieved a level of efficiency and effectiveness in a certain function, they have reached a dead-end, that there is no more to learn, what follows becomes a vicious cycle – instead of continuing to improve the skills and competencies they mastered, they leave to find another skill by starting from scratch, not realizing that they were in a perfect position to study a “higher” level of competency, ultimately leading to a leadership position. People who tends to think like this become hoppers for a long time until they realize it’s too late.

Jake, let me be honest with you. I am not entirely convinced that you lack the challenge in your career, the challenge is YOU, you just can’t see it. You are in a perfect spot to acquire the skills and competencies of a leader, you’re not seeing it because your focus is money, not to have a career. You do not need another job or another pasture in order to achieve your dream, you can use your current company/work to develop the necessary skills, live it, and get noticed. It takes time. Leadership is not something you can bake in 20 minutes or 2 years. If you fail to see this, then you are not ready. Leaving your job now doesn’t make you anything, it doesn’t bring you advancement, you simply just become a job hopper (as you have been for the past few years).  Remember this: career advancement isn’t just about getting promoted, it’s about increasing your value as an employee in order to become more viable, more marketable. You do this not only by climbing the corporate ladder but by increasing your knowledge about the company’s business ventures and letting the leaders see that you are a valuable asset because of your contributions.

Hope this helps. Let me know if you have any questions.

Se7en

 

 

 

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2 thoughts on “The Grass Is Always Greener Everywhere Except Where You Stand

  1. Hi Jake. You’re right about the disconnect, then again, the article is also geared at serving my other audience, the comment you left became a springboard (I just need to edit the article).

    Now to your questions:

    Is there life after the BPO? Yes there is, but you’d feel the difference on the financial side, unless you find an executive post where you no longer need to struggle and just “live the life”. I found myself quitting the call center industry only to come back a year later, I couldn’t take the normal life as my way of life anymore.

    What possible industries can I recommend? I’m not good enough to do such because I do not know the skills and competencies you possess. What I always recommend is to refer you to the industry or function you are comfortable with, this way, your career growth can reach its maximum potential.

    Do you need to declare? Relevant or not, that is your work history. Not declaring it can be construed as you hiding something.

    How can you depend gaps? It depends on how frequent the gap is. If it’s just one or two, you can just say you traveled, managed a business, etc. If it’s too frequent, then you have a problem. I recommend you sit down and think about how you will explain it. Just remember, the goal of the whole exercise is to get the job, therefore, focus your energy on exhibiting your skills and competencies.

    I welcome disagreements to my sweeping generalizations. I say them because it allows the reader to reflect on what they truly want and become assertive about it (just like what you said about career and money).

    If I missed your point, I apologize. I thank you for coming back to clarify.

    Se7en

  2. Thank you for the response Se7en. I appreciate you sharing this to your blog. Your response is truly informative. But it seems that we have a disconnect here, we went overboard? Initially, I’m hoping you can help me about these questions:

    Is there life after working in BPO? What are the possible industries that you can recommend(aside from BPO) which can be a good place to start?

    Do i need to declare all those job experiences I’ve had which is irrelevant to the position I’m applying in?

    What is the best way to defend gaps in your employment?

    Also, I slightly don’t agree on this one: “…you’re not seeing it because you’re focus is money, not to have a career…” The reason why I stayed long in this industry is because it offers higher compensation than any other jobs. In all honesty, I am willing to give up what I’m earning right now. I just don’t know where to start.

    For sure, not only me who wanted to quit working in a call center set up. There would come a time that WE still want to pursue other things in life such as pursuing a career related to your course.

    Merry Christmas! 🙂

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