Job Offers


You passed the examinations and interviews with flying colors. Congratulations! It’s finally time for the employment offer.

The majority of contact centers and businesses offer work via a job offer letter. A job offer letter will include the following in its most basic form:

  • Job title or position offered.
  • Salary, benefits, and perks offered.
  • Instructions to accept or decline the job offer.

A job offer is essential. At this moment, a recruiter switches from evaluator to salesperson. A job offer is essential. At this moment, a recruiter switches from evaluator to salesperson. While it is true that you need the job, it is also true that as a candidate, you must examine many factors such as the basic pay, benefits, the job itself, the schedule, the corporate culture, and a variety of other factors that may turn you off and cause you to decline the offer.

To give you the offer, the recruiter will lead you to a quiet room, ask you to read the job offer letter, then leave you for a few minutes. When he returns, he will allow you to ask questions; what he does not tell you is that, depending on your experience, the offer may be negotiable.

In my years of recruitment, I have never offered to negotiate an offer (we were never allowed to mention it), and I can rarely count the incidents when an applicant would attempt to negotiate, either they accept or decline it. If the applicant is highly qualified, we can raise the basic salary value to a plus three to four thousand pesos – now that is a big difference!

So why am I sharing this? Here at work, I have two colleagues who keep on complaining about how low their basic pay is, and admittedly, it’s because they did not attempt to negotiate out of modesty. A few months down the road, they are unhappy because their colleagues with shorter call center tenure than they are, are better paid. Always attempt to negotiate unless you are a first-timer and are not sure of your actual value yet.

Tip: only attempt a negotiation if you are a tenured and highly skilled call center employee.

If you want to think about the offer, you will have to note the salient points (you will not be allowed to bring the offer letter home). Also, this is the perfect time to ask HR, payroll, benefits, perks, schedule, required documentation, and other pre-employment questions.

Job offers and the salary specified in the letter are ALWAYS CONFIDENTIAL; do not discuss it with other candidates as much as possible – this is where they test your integrity. Allow the recruiter to discuss the compensation offer with qualified candidates when their time comes around.

Because a job offer is not a contract, it is never legally binding. Just because you accepted a job offer does not imply you must stop looking for work. And, because it is not a contract, you cannot hold the company liable if the items offered in the letter are not delivered. A classic example would be a company that offers a free post-paid mobile phone line but then changes its policy because the company’s income no longer allows for the benefit.

If a candidate who has already signed the job offer letter changes his mind, he should contact the recruiter and inform him of the change in choice; this will allow the recruiter to offer the job to other competent individuals.

Finally, although some offers may be negotiable, do not use the higher offer you received from a company as your bargaining chip – you are not in Divisoria, and the “bakit sa kabila mas mataas ang offer?” will not work here. The best bargaining chip is your tenure, experience, skills, and competencies.

If you have questions related to the post above, please don’t hesitate to leave a comment.